New Zealand has a very diverse and distinct culture. This can be summarized through the examples in these various categories. One difference that you will experience when visiting New Zealand during the summer months, is the humidity that you will feel because of New Zealand’s proximity to the ocean. This is a large issue to consider when opening a restaurant in New Zealand because of the food storing precautions that would have to take place. There is also many different elevations that can change ability to breathe easily depending on your location. The ocean and its inhabitants play a large role in the cuisine of the Kiwi’s or New Zealand people. Fish and seafood are key components of the average diet in New Zealand and Australia. Here in the States, a staple for breakfast would consist of eggs and bacon however, in New Zealand they call it “Fry up” which consists of eggs, bacon/sausage, and beans. It is common to have a light lunch due to the emphasis they have on dinner. A light lunch may consist of meat pies, sandwiches, or sometimes salads. However, on Sundays they typically have a bigger consisting of roast beef or another meat with roasted potatoes, and pumpkins that are slowly cooked in the oven. Dinner would consist of fish and chips, which is another known meal by New Zealand natives that was brought over from England. A very traditional dinner known as Maori Hangi which consist of putting meat and vegetables in baskets and cooking them slowly under the ground. When comparing drinks here in the states versus in New Zealand it can be different. Here in America we usually drink water, tea, sodas, and/or beer. However, in New Zealand wine is the popular drink for lunch and dinner. They are most known for their Sauvignon Blanc wine.
There are many distinct smells that are associated with being an island country especially one of such diverse geography. These includes the smell of the oceans, rainforests, mountains, and unique foods. When comparing this country to the States it is like New York because everything is so close together in a sense to where you can smell the pizza and sandwich shops down road from one another. In New Zealand there are many types of festivals individuals attend so therefore if traveling to New Zealand music is what you would here. Also, when it comes to sports over there Rugby is the most popular sport therefore one may hear chatting for rugby teams. New Zealand is a very centered on the environment and relating to nature. When in NZ, you will hear birds chirping and other various sounds of nature regardless of your location, whether that be in the urban city areas or rural country land.
From the restaurant industry’s perspective the open atmosphere is highly emphasized in order to preserve the tranquility of the sounds of nature. The atmosphere in New Zealand is open. Looking at restaurant point of view, when individuals are out dinning they are able to eat and look at things around them. That can include everything from beaches, mountains, and everything in between. New Zealand has a distinct culture based on the climate of the country. In certain areas, you can ski down a mountain during the day and relax on the beach at night on that same day. They value the importance of a smile in general. Also, a casual greeting consists of a handshake and a smile. For the native culture a welcome is a little different than what you experience in the States. A greeting for the Maori people is hand on the right shoulder and then nose bumps. The number of bumps depends on the Maori person’s preference.Similar to the US, New Zealanders prefer being called by their surname or honorific title (such as Dr. or Professor) until they suggest a more familiar level to call them by their first name. Most dining etiquette is the same as the United States cultural standards. However, table manners are Continental they hold the fork in the left hand and the knife in the right while eating. Also, to indicate you have finished eating lay your knife and fork parallel on your plate with the handles facing to the right.
http://www.commisceo-global.com/country-guides/new-zealand-guide, Accessed April 17th, 2017.
http://www.everyculture.com/Ma-Ni/New-Zealand.html, Accessed April 17th, 2017
By: Doug Whitten and Zach McGee.
Geert Hofstede outlines six cultural dimensions. They are “Power Distance”, “Individualism and Collectivism”, “Masculine and Feminine cultures”, “Risk Avoidance”, “Long Term Orientation”, and “Indulgence versus Restraint”. In comparing New Zealand to the United States in Hofstede’s six cultural dimensions, it appears that the countries are similar culturally.
The first dimension to compare is Power Distance. It deals with the reality that individuals in society are not equal. “Power Distance is defined as the extent to which the less powerful members of institutions and organizations with a country expect and accept that power is distributed unequally.” (Geert-Hofstede.com Apr 2017) New Zealand ranks low at a 22, while the U.S. also ranks on the lower end at 40. N.Z. Managers and employees expect to be consulted and share their expertise with each other, as they are always accessible to one another.
N.Z. and the U.S. both rank high in Individualism. N.Z. ranks a 79 and the U.S. ranks at a 91. Individualism “is the degree of interdependence a society maintains among its members.” (Geert-Hofstede.com Apr 2017) This means that employees are expected to be self-reliant and display initiative.
N.Z. and the U.S. rank at a 58 and 62 in the Masculinity dimension. “A high score (Masculine) on this dimension indicates that the society will be driven by competition, achievement and success, with success being defined by the ‘winner’ or ‘best-in-the-field’.” (Geert-Hofstede.com Apr 2017)
“The dimension Uncertainty Avoidance has to do with the way that a society deals with the fact that the future can never be known.” (Geert-Hofstede.com Apr 2017) N.Z. and the U.S. have an intermediate score in this category with a 49 and 46.
“Long Term Orientation dimension describes how every society has to maintain some links with its own past while dealing with the challenges of the present and future, and societies prioritize these two existential goals differently.” (Geert-Hofstede.com Apr 2017) Both N.Z. and the U.S. score low in this category at a 33 and a 26. This means both countries are normative.
The last of Hofstede’s dimensions is Indulgence versus Restraint. “This dimension is defined as the extent to which people try to control their desires and impulses, based on the way they were raised.” (Geert-Hofstede.com Apr 2017) Weak control is called “Indulgence”, while strong control is called “Restraint”. N.Z and the U.S. both rank high at a 75 and 68 making both countries Indulgent. People in both countries tend to act as they please and spend money as they wish.
https://geert-hofstede.com/new-zealand.html. Accessed April 15, 2017
By: Rebekah Thompson
Looking at the global manager’s workbook 8.2, in order to calculate the distance of a country, one needs to look at both the home country and the host country. With cultural distance basically being the difference between one country and another, it is crucial to look at both parties. With the workbook 8.2 chart, we have to calculate with both countries, the relationships with the environment, social organization, power distribution, rule orientation, and time orientation. When looking at the relationships with environment, it means does this culture emphasize competition to strive as personal goals or group goals, quality of life, or welfare of others? The relationship with the environment is key to helping managers plan on how to structure work and arrange plans. With New Zealand, mastery versus harmony, they are mastery. They have esteem needs, meaning achievement, mastery, independence, status, self-respect, and respect from others. The United States is also mastery, which means there is a small cultural distance.
Next, we focus on social organization. This decides if a country’s society or interpersonal relationships are organized based on individuals or groups as their principal building blocks. This aspect is important for managers mainly overseas. It is for global managers to develop practices that do not go against a society’s social norms. Between individualistic and collectivistic, the United States is individualistic, while New Zealand is an individualistic culture. This means contract-based agreements, focusing on individual goals, preference preserving individual rights over social harmony. With both countries being individualistic, that means a small cultural distance. The next dimension is power distribution. Power distribution means a social norms governing whether power and influence in a society should be distributed in different categories. Questions for example, are if businesses should be horizontally or vertically, is decision making autocratic or participatory, or are leaders chosen because of their qualifications or social standing in the community? There are two categories a culture can be in, and that is hierarchical or egalitarian. The United States is egalitarian, and New Zealand is also egalitarian, which means power is distributed equally, organized horizontally, and has willingness to question authority. This means once again, there is a small cultural difference.
Next is rule orientation, which is involving the issue of rules in a society as a means of reducing uncertainty. Both the United States and New Zealand are rule based, meaning once again, small cultural distance. Being rule-based means putting an emphasis on doing things formally, having a low tolerance for rule breaking, legal contracts and record keeping are important, and rules and policies matter. The last category is time orientation, meaning understanding time management and how people use their time in work related activities. The United States is monochronic, as well as New Zealand, meaning punctual in the terms of time, separation of work and personal life, approach is focused but not impatient, making the cultural difference small. This paragraph is answering the first question, which is the chart. The second question is distinguishing this differences in the two cultures, but looking at the small cultural distance, the U.S is quite similar to New Zealand. Three, I think a manager or global manager would have no problem adjusting in New Zealand if they were from the United States. The fourth question, with the personal survey, I believe that I would be fit in this country in regards to management and business. Both 8.11 and 8.12 are the surveys that would fit well with the host country. Hofstede is important because it is work related values and not universal values, local values and social norms could differ from home country, therefore local values are used to determine HQ policies. Like the paragraph above, it is important to understand home and host countries and their culture.
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By: Aryne Feldman
Our team firmly believes that we have found a country in which the differences from the US are not that significant and completely manageable, and a country whose government supports the creation and success of small businesses.Our initial location for the restaurant would be in Auckland due to its high concentration of the population, and following our success or failure in this location, we would consider expanding to another location (perhaps in Christchurch). With it’s relatively low cultural difference from the US, its ocean ports that provide easy access for receiving the necessary goods, the “indulgent” spending style of the island’s inhabitants and the incredibly diverse locations in which to place our restaurant, we don’t see how we could go anywhere else.
By: DJ Stone